Thoughtfully-designed forms help to create a positive customer interaction and are an important communication tool.
As a person with a slightly longer than average name and large, messy handwriting myself, I tend to notice when forms don’t have enough room to write. A good form should also be easy to understand what info is being requested and not rely too much on reading to complete fully.
These forms are secured in pads to make it easy and tidy for staff, and feature a perforated reminder slip for the customer to take away. With plenty of room for customers to hand write information clearly, staff can easily match up ceramics projects with their owners when they come out of the kiln ready to pick up.